FAQs
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How do I place an order?
You can place an order on the website by selecting the item you want and filling in the shipping details (full name, phone number, delivery address) and payment information. The item will be automatically reserved once your order is placed.
Can I order an item that is out of stock?
Yes, you can place a pre-order. The delivery of such items will take approximately 6-7 weeks.
How long does it take to process an order?
We strive to process orders as quickly as possible, usually within one day for order confirmation and preparation. The order is shipped the day after payment is received. Delivery time depends on the destination country.
For example:
- Spain: 5-7 business days
- Germany: 4-5 business days
- Poland: 2 business days
What are the shipping terms?
You can find detailed shipping information on the "Shipping" page.
How do I choose the correct size?
All measurements are provided in the "Size Guide" section.
The size didn’t fit. Can I return or exchange the item?
You can find detailed information about returns and exchanges in the "Return/Exchange" section.